resort management and Marketing services

For any information on our Resort Management services, kindly contact Oceane Marnes.

From its experience in managing private properties, Samui Villas & Homes has naturally evolved into the management of small resorts with the aim of providing a similar exclusive and "boutique" management solution to the owners and out of the ordinary service and experience to the guests.

We focus our interest in small units (usually maximum 30 units) due to our area of expertise in small properties, which may represent less of an interest for a more traditional management company.

Strong with its hospitality team, the company proposes the following services to owners.

Management

SVH's style of managing small properties aims at 'thinking outside the box" in applying some of the basic hospitality rules and principles while venturing into a different on hand management rmodel resulting from its experience with individual villas.

The aim of the service is genuinely turned towards the guests experience with a casual and yet discrete and sales orientated approach.

The management skills of our team cover:

1. house keeping
2. maintenance
3. gardening
4. front office
5. food & beverage
6. accounting
7. HR

Sales & Marketing Representation

SVH's existing network of booking partners as marketing & communication tools enables us to places a special emphasis on a strong and effective sales and marketing campaign.

Here too, while some of the more traditional principles of hospitality are followed, a very proactive and flexible philosophy generate a direct and near to immediate result on the marketing campaign.

The following areas of marketing are covered by our in house team of professionals :

1. Online agent sales
2. Retail travel agent sales
3. Local and international travel wholesales sale and management
4. eBusiness
5. CRM and loyalty marketing
6. Online advertising
7. Graphic design
8. Public relations
9. Events and activities
10. Co-promotions with other managed properties
    
11. Web design
12. Revenue (yield) management